Barcode Solution Provider for all business : Quality Policy

Producing high quality products and services is one of the very highest business priorities at GoDEX. As a hardware technology company, we realize that in order for GoDEX to provide our customers with complete satisfaction, we must provide them with perfect products, supported by exceptional and caring customer service.

With our ISO 9001:2000 certified Total Quality Management process as our cornerstone, GoDEX has proven to be very effective in creating and implementing high levels of quality in all of our business practices.

Zero defects, 100% customer satisfaction, and continuous improvement, are our benchmarks; thousands of happy customer’s world-wide is our testimony.

Some of the key elements in the GoDEX Quality Program include:

Customers –

Absolute understanding of customer needs and expectations
Insuring that GoDEX has the resources to meet and exceed customer requirements
Ongoing measurement of customer satisfaction
Root cause analysis and closed-loop corrective action process

Suppliers –

Selection of vendors based on ability to provide quality, not just low cost
Clear communication to suppliers of GoDEX requirements
Incoming inspection
Supplier quality yield measurement
Supplier quality training

Manufacturing –

Design for quality in manufacturing
EVT, DVT, MVT, MP product development process
SOP assembly methods
Employee training and certification
First pass production yield rate measurement
Life testing
On-going reliability testing

Management –

Executive leadership of the GoDEX Quality Philosophy
GoDEX cross-functional quality team for quality assurance
Quality training programs
Incentives for quality performance